Phokaia Beach Resort, Turkey
Monday, October 21, 2024
What a fabulous break!
The facilities, activities, and especially the MW team were brilliant. So much fun, new activities to try and plenty of great quality equipment and advice available for the skills we were trying to improve!
The surroundings were pretty luxurious and the wide beach front gave us easy access to the sea, and amazing sunsets every day.
Phokaia Beach Resort, Turkey
Monday, October 21, 2024
Stunning location with plenty of activities. Easy booking, easy travel arrangements
Aeolian Village Beach Resort, Lesvos
Monday, October 21, 2024
Having done far too many Neilson holidays to count this was our first MW -absolutely loved it
From Ali making us do welcome to Luke’s great presence on the tennis courts and we even managed Padel with Gary
Phokaia Beach Resort, Turkey
Monday, October 21, 2024
Brilliant holiday - great resort, stunning beach, so many activities to choose from and very social.
Paleros Beach, Greece
Monday, October 21, 2024
Very well organised Mark Warner. Great holiday.
Phokaia Beach Resort, Turkey
Monday, October 21, 2024
Fantastic facilities, beautiful setting, great food. The usual excellent service from Mark Warner waterfront & childcare staff.
Phokaia Beach Resort, Turkey
Sunday, October 20, 2024
Had an amazing holiday,room was great ,food exceptional,activities were very well managed ,I focused mainly on social cycling,guides were fantastic,
Phokaia Beach Resort, Turkey
Sunday, October 20, 2024
Great staff good facilities
Phokaia Beach Resort, Turkey
Sunday, October 20, 2024
Great resort & activities. Drinks cost more expensive than London! That was the only down side.
Lemnos, Lemnos
Saturday, October 19, 2024
Dear Mark Warner Team,
I wanted to take the time to write a review of our recent stay at the Lemnos resort in September. We had an absolutely fantastic holiday, and there were so many aspects of our experience that exceeded our expectations. Overall, it was a memorable trip, and we are already talking about when we might return!
The Positives:
The staff were, without a doubt, one of the highlights of our stay. Every single person we encountered was warm, friendly, and genuinely went above and beyond to make us feel welcome. From the moment we arrived, we felt incredibly well looked after, and this made our holiday all the more special. A huge thank you to the team for their exceptional service.
The food was another standout, especially the dinners, which were consistently excellent. Each evening, we were impressed by the variety, quality, and attention to detail in the dishes, and it was always a treat to look forward to. The rooms were also lovely—comfortable beds, and while the bathroom was a little dated and we did find a few stray dark hairs, the overall cleanliness and upkeep of the room was good. The site itself is beautifully maintained, and the gardening and landscaping added to the relaxing atmosphere.
Areas for Improvement:
As much as we thoroughly enjoyed our holiday, there were a few areas where improvements could be made:
Birthday Cake Mishap: Ahead of my stay, a lactose-free birthday cake was booked for my 30th birthday, and I was assured by the team that this would be organised for dinner. Unfortunately, on the day, the cake never arrived, which was quite disappointing given it had been arranged in advance. The reception staff had no record of this when I inquired, though they kindly left a bottle of bubbles in the room with a note. While the gesture was appreciated, the missing cake did leave me feeling a bit let down.
Cat Incident: During my birthday dinner, I was bitten by one of the resort cats, which unfortunately did draw blood. While I understand these cats are part of the resort’s environment, being bitten wasn’t ideal. I was not giving attention to the cat.
Friday Equipment Availability: We were disappointed to find that on the Friday of our stay, there were no opportunities to use the watersports gear, bikes, or join classes. If we had been informed about this in advance, we would have arranged other activities before departure, such as hiring a car. As it was, it felt like we missed out on a full day of the holiday, which is a shame given we paid for the experience.
Climate Crisis Charge: Another issue was the £10 per night climate crisis charge, which we weren’t informed of when booking, only after the fact. This added an extra £140 to our total. While we completely support eco-conscious efforts, this charge should have been included in the overall price when we initially booked. Furthermore, seeing signs about saving towels to help the environment felt contradictory when we were already paying a separate environmental charge.
Windsurfing Equipment: Some of the windsurfing gear was quite old and in need of replacement. One piece of equipment even broke while I was using it, and the boom bars were so worn that we both developed blisters from the lack of padding. Given how fantastic the rest of the resort’s facilities are, it was a pity that some of the watersports equipment wasn’t up to the same standard.
Evening Entertainment: The evening entertainment wasn’t quite what we expected. It felt a bit out of place for the style of holiday, and I think the experience could be elevated with more refined or sophisticated options.
Breakfast Variety: Lastly, while the breakfast buffet was nice, it did get a little repetitive. It would be wonderful to have the option, perhaps a couple of times a week, for a sit-down breakfast where guests can order from a small menu with dishes like eggs benedict or avocado toast. A touch more variety would have been much appreciated.
Final Thoughts:
Despite these suggestions for improvement, we had an incredible time. The stunning location, amazing staff, and overall experience left us eager to return as soon as possible. It’s clear that Mark Warner offers a fantastic holiday experience, and we truly appreciate all the effort that went into making our stay so enjoyable. With a few small tweaks, it could be even better!
Thank you once again for a wonderful holiday—we can’t wait to come back.
Paleros Beach, Greece
Saturday, October 19, 2024
Everything is so well organised from the flights and transfers to the facilities and food. Watersport, activity and resort staff are incredibly friendly, helpful and knowledgeable. The rooms are very spacious and light and the cleaning staff do a fantastic job every day. There is a great selection of food which changes each day.
It is the perfect place to do everything and anything you want...or nothing at all!
Kamari Beach Resort, Rhodes
Saturday, October 19, 2024
Lovely location, activity staff and hotel staff all very helpful.
Paleros Beach, Greece
Saturday, October 19, 2024
We went on a MW holiday for the first time to cycle The area was beautiful, really unspoilt with some beautiful places to cycle to , great coffee and lunch villages , fresh fish delicious and all so cheap
The cycle were full every day but one , but we downloaded the routes and went on our own There aren’t always enough bikes and going late in the season makes it worse as many broken and they couldn’t get the parts to repair
Resort was lovely , very clean , lovely staff
I don’t usually like buffet food but I thought this was very good , lots of the buffet was freshly made
Eggs in the morning delicious,
Paleros Beach, Greece
Friday, October 18, 2024
Great activities, food and weather.
Paleros Beach, Greece
Friday, October 18, 2024
Great location , food and facilities. Staff very friendly. Easy airport transfer.
Paleros Beach, Greece
Friday, October 18, 2024
Excellent resort with lovely staff, excellent buffet restaurant, nice pools including good sized adult pool, and lovely location.
One star lost due to understaffing of the bike centre (there was only one person - Cat who was terrific - who knew what she was doing). Also inadequate number of bikes for the busy resort. This was in October, so end of season, but the bike experience overall was disappointing. Neilson seem to have a much stronger commitment to bike facilities...
Paleros Beach, Greece
Friday, October 18, 2024
Fantastic resort and facilities Friendly staff Great food Clean room Two great swimming pools that are very clean and well maintained We played lots of Tennis The waterfront was well run especially enjoyed the rowing Wide range of fitness classes We have been three times Hope to return next year
Paleros Beach, Greece
Friday, October 18, 2024
A lovely location with a good range of activities and pleasant staff. Food was good. The swimming pools were delightful and never busy (we were there in October). We especially enjoyed the water activities!
Paleros Beach, Greece
Friday, October 18, 2024
The hotel facilities were first class. The rooms were spacious and very comfortable. The food was fresh and changed daily with loads of choice at every meal.
The Mark Warner fitness equipment was very dated and in pretty poor condition. The fitness mats for Pilates etc were worn and dirty.
Paleros Beach, Greece
Friday, October 18, 2024
Good everything.
Only suggestions:
Themes for evening meals
Room Safes should be bolted to the wall!