All amendments to bookings can either be requested by telephone to the After Sales Department on 0330 311 1504 or by email, to firstname.lastname@example.org (if you have booked direct with us). We will endeavour to assist if we can.
Once we have issued the confirmation invoice, there will be a charge of £50 per occasion a change is made (if the change can be made) except as set out below.
Changes made within 12 weeks of departure will be treated as a cancellation of the original arrangements by you and cancellation charges will apply. However, if the change is to increase the number of persons booked, no amendment fee or cancellation charges will be payable.
Similarly, no amendment fee or cancellation charges will apply for a name change where the holiday arrangements otherwise remain exactly as originally booked unless flight tickets have been issued. In this case, an amendment fee of £50 per occasion will be payable if on charter flights. For scheduled flights, the airline may treat any change (including a name change) made after tickets have been issued as a cancellation of the original booking and impose 100% cancellation charges. Accordingly, you may have to pay the full cost of the flight(s) in question as well as the amendment fee of £50 per occasion.
Cancellation shall take effect only when written notification from the first named person on the booking is received by us or your travel agent. In all cases of cancellation, the deposit and any amendment charges will be forfeited.
Read here to see cancellation terms and conditions