Booking conditions

Please download our booking conditions below. You can also view our Privacy & cookies policy online here.

Summer holidays

Applicable to all summer holidays booked after 22 August 2017 and departing between 2nd May 2018 and 24th October 2018.
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Applicable to all other summer holidays departing since 1st August 2016.
Booking Conditions >>

Ski holidays

Applicable to all ski holidays departing between 1st December 2018 and 21st April 2019.
Booking Conditions >>

Mark Warner special offers

Booking conditions for our special offers and promotional codes are below;

• All prices and offers apply to new bookings only
• Cannot be offered in retrospect
• Cannot be combined with any other offer
• Can be terminated at any time
• Cannot be combined with external promotions with other third party partners

Group Offers

• All group offers are subject to availability and the number of group offers per departure may be limited or withdrawn without prior notice. [Existing bookings will not be affected.]
• Group offers may not be combined with any other discounts or offers.
• Group offers may be limited to selected properties – details will be provided on request.
• Special offers apply to the basic holiday price current at the time of booking. Supplements for meals, under occupancy, room facilities and insurance are excluded. Deposits may vary between offers.
• The group must book exactly the same holiday at the same time. We may allow large groups to travel from different airports on application, in which case special offers may differ.
• Special offers will be calculated on the final number of full paying adults travelling. Cancellation of group numbers may result in the loss of free places/group discount.
• All travellers’ names must be supplied twelve (12) weeks before departure or at the time of booking (with deposits). Subsequent name changes will incur an amendment fee in accordance with clause 4 (Amendments by the client) below. When supplying travellers’ names, you must at the same time also confirm any room-sharing arrangements, failing which we/the accommodation provider will allocate rooms and cannot accept any liability if these arrangements do not meet with your approval.
• Traveller names may be required immediately at the time of booking on some departure dates or destinations.
• Any person who acts as the leader of a group in their dealings with us (whether or not they travel on the holiday), shall be the ‘lead name’ with all the usual responsibilities associated with that role including those set out at the beginning of this clause 1 and throughout these Bookings Conditions. In addition, the group leader shall be responsible for confirming all travelling passenger details to either the travel agent (when booking through an ABTA member agent) or directly to our reservations team. He/she will also be responsible for paying all sums that are payable in respect of the booking as a whole (including any amendment/cancellation charges) and for passing on accurately and in full to all travelling passengers any and all information issued by the travel agent or us, including, but not limited to, passing on copies of our confirmation invoices and a copy of these Booking Conditions
• Offers end 31st October 2018.