Mark Warner Flight & Travel Information

Airport representatives

For our charter flights, our own Mark Warner representatives will be on hand at your departure airports to assist during check-in. When you arrive at your destination airport, our overseas representatives will be waiting to welcome you after Customs and escort you to your transfer coach.

Gatwick - Your Service Centre - 01293 555 700

Manchester - Sue Aitken - 07774 418 040

Birmingham - Runway VIP 44 (0)203 515 0710

Bristol- Runway VIP 44 (0)203 515 0710

Stansted- Runway VIP 44 (0)203 515 0710

Luton- Runway VIP 44 (0)203 515 0710

Luggage

Luggage allowance, extras and supplements vary between airlines. Please visit our relevant pages below for more information on luggage and extras.

Summer luggage and extras >>

Winter luggage and extras >>

Flights

Our contracted flights

As our travel arrangements for are made many months in advance, the flight details shown here, on the accommodation pages and on our website are provisional flight arrangements and approximate flying and transfer times. All flight timings for sun holidays and ski holidays are provisional and may change up to the point of departure.

Your flight numbers and timings will be confirmed when e- tickets are issued approximately 7 – 10 days before departure. The airline or likely airline which will operate your flight will be advised at the time of booking. Where we can only advise you of the likely airline at the time of booking, we will confirm this as soon as we are in a position to do so. Bookings are not accepted on the basis that they are conditional on particular flight timings or carriers and a change of flight timing or airline does not entitle you to change or cancel your holiday unless otherwise stated in our Booking Conditions.

On busy dates, it may be necessary to buy in extra seats which may be with different airlines and operate at different times to those shown in our brochure or on our website. Supplements may be payable for these flights. As transfers for these extra flights will often be operated in conjunction with our usual flights, there may be a short additional waiting time at the airport

Connecting flights

Please note that flight timings given at the time of booking are provisional and subject to change. Bookings are not accepted on the basis that they are conditional on particular flight timings. Guests with onward connections should allow plenty of time in the event of a schedule change or flight delay. We strongly recommend that tickets for onward connections are booked on a fully flexible basis to accommodate any changes or delays. If travelling with British Airways you cannnot check bags all the way through to final destination.

Check-in / Charges

EasyJet

Easyjet allocation bookings will receive their EasyJet PNR’s 28 days from departure by email. If you have booked within 28 days you will be issued your PNR’s within the next week. If it's a last minute booking you will receive your PNR within the next 48 hours.

EasyJet Administration fees

Changes made more than 60 days before departure will be subject to a fee of £25.00 per passenger per flight

Changes made 60 days or less before departure will be subject to a fee of £50.00 per passenger per flight

Title changes are free of charge. 3 or less letter change free of charge

Jet2

For Jet2 bookings you can check-in online and add extras within 28 days of departure by visiting www.jet2.com/markwarner. If you book within 28 days they will need to wait up to a week before details have been uploaded to Jet2.

Regional flights we have bought in on an Adhoc basis will be provided with the airlines unique PNR/reference number at the time of booking by our sales team. Check in will be available from 28 days from departure date, and during this process ancillary extras can be added directly with the airline.

Airport parking

Airport parking partnership

We are pleased to have developed a partnership with APH (Airport Parking Hotels). APH is a multi-award winning company for airport parking and is renowned for having the best-priced parking options at U.K airports. Our customers can enjoy a 15% discount on APH parking at Gatwick, Birmingham, Stansted, Luton and Edinburgh airports. A discount of 10% is also available at other airports using APH car parking services.

If you plan on driving to the airport and need parking, you can book your parking directly with APH via https://partners.aph.com/markwarner and your discount will be applied.

Health

It is your responsibility to ensure you are aware of all recommended vaccinations and health precautions in good time before departure. Details are available from your GP surgery or local travel clinic and from the National Travel Health Network and Centre www.nathnac.net Information on health abroad is also available on www.nhs.uk/Livewell/Travelhealth.

You should ensure that vaccinations or preventative measures such as malaria tablets are taken early enough (which may be a month or more prior to departure). At the time of publishing this brochure, no vaccinations were required for visiting any of the Mediterranean countries featured in this brochure.

For holidays in the EU/EEA you should obtain an EHIC (European Health Insurance Card) prior to departure from www.ehic.org.uk The EHIC may entitle you to reduced cost, sometimes free, medical treatment in public hospitals and clinics while you’re in a European Economic Area, although restrictions apply. It must be noted however that the EHIC is not a substitute for travel insurance which must be taken out before departure.

If you are undergoing any form of medical treatment, we recommend that you consult your GP in good time prior to departure and ensure that you take sufficient medication and corresponding prescriptions with you where necessary.

In some countries the services and drugs provided may be of a different standard to that received in the UK. Please remember to pack any vital medication in your hand luggage.

Health requirements and recommendations may change and you should check the up to date position in good time before departure.

For further travel information details please telephone our Flight Operations Department on 020 7361 8900.

Infants & pregnancy

Infants

Please note that those under 2 years of age on the date of return travel to the UK are not allocated a seat on the aircraft or transfer coach and will need to sit on a parent’s knee. Infants are not provided with a meal on the flight, however the cabin crew will be happy to heat up food you have brought with you. It may be possible to purchase a seat for infants, for details, please ask our reservations staff at the time of booking. Scheduled airlines make charges for infants, we will advise you of the full infant cost at the time of booking.

Pregnancy

Each airline has its own set of rules for passengers travelling when they are pregnant. Ladies who are more than 33 weeks pregnant on their return date cannot travel on our charter flights. After the 28th week of pregnancy, a medical certificate confirming ‘fitness to fly’ is required which must confirm the expected date of birth. This must be issued as close to your departure date from the UK as possible. Scheduled airlines have their own policies on pregnancy which will apply. Please check your insurance policy for any restrictions on cover provided.

Please check the airline you are travelling with for more information.

Passports

For holders of British or EU citizen passports, no visas are required for visiting any of the European countries featured in our brochure. Citizens of other countries should consult their embassies or consulates for applicable passport and visa requirements.

For British Citizens, adults require a ten year British passport for all the countries we operate to and children a five year British passport. A British passport presently takes approximately 3 to 6 weeks to obtain. If you are 16 or over and haven’t yet got a passport, you should apply for one at least 6 weeks before your holiday. The UK Passport Service has to confirm your identity before issuing your first passport and will ask you to attend an interview in order to do this. Full details are available by either visiting their website www.gov.uk/browse/abroad/passports or telephoning the passport office on 0300 222 0000.

If you are not a British citizen or hold a non British passport, you must check passport and visa requirements with the embassy or consulate of the country(ies) to or through which you are intending to travel.

Please also check the validity of your passport, as some countries require passports to be valid for a certain length of time, which may be up to 6 months, after the end of your holiday arrangements. If you are unsure, please contact the appropriate embassy or consulate of the country you are travelling to. It is the party leader’s responsibility to ensure that all members of the party are in possession of all travel and other documents necessary for your holiday. We cannot be held responsible if guests are prevented from travelling or re-entering the UK due to the lack of valid passports or visas.

Ahead of the current planned deadline date for the UK withdrawal from European Union on 29 March, the government have issued the following advice in the event of leaving the EU without a deal:

After 29 March 2019:

You should have at least 6 months left on your passport from your date of arrival. This applies to adult and child passports.
If you renewed a passport before it expired, up to 9 extra months may have been added to your new passport’s expiry date. Any extra months on your passport over 10 years may not count towards the 6 months that should be remaining for travel to most countries in Europe.

Further information can be found on the following website

www.gov.uk

The Foreign Office publishes regularly updated travel information on its website www.gov.uk/foreign-travel-advice which you are recommended to consult before booking and in good time before departure.

E-Visa requirements

To enter Turkey, all UK passport holders must have at least 6 months remaining on your passports from the date that you enter the country.

From 2nd March 2020, the Ministry of Foreign Affairs has confirmed that visitors to Turkey are no longer required to obtain an e-visa prior to travel to be granted entry into Turkey.

Own transport

For travellers making their own way to resorts, we may offer a discount on the travel inclusive holiday cost, depending on the date and destination.

This discount is only applicable to holidays sold at full brochure price and will only be given if we are advised at the time of booking that you do not require our flight or transfers and cannot be added at a later date.

If a coach transfer is required from the overseas airport where you have made your own flight arrangements, there will be a charge for this (subject to space being available).

You must request this at the time of booking.

Travel delay

In the event of a delay departing from your UK airport, we do not provide refreshments, meals or accommodation. However, in certain circumstances, the airline may be required to provide assistance and their airport representatives will be able to advise.

For delays on the return journey, we endeavour to arrange for the provision of assistance on the following basis: for a delay of more than 3 hours, light refreshments; for a delay of over 4 hours a meal at the appropriate time and for overnight delays, hotel accommodation and meals as appropriate. The provision of these facilities is generally the responsibility of the airline under the Denied Boarding Regulations (see our Booking Conditions) and cannot be guaranteed as circumstances often change.

Where any arrangements are to be provided by Mark Warner (rather than the airline), our representative’s decision is final. Transfer coaches will occasionally be meeting more than one flight and any delay in flights arriving can cause a delay in the coach departing from the airport. Delays of more than 12 hours on either the outward or homeward journey may be covered by your personal travel insurance policy.

Travel documents

E-tickets will be sent to you approximately 7 – 10 days before the start of your holiday. We must have an up to date email address for your booking. Please check your documents carefully as soon as you receive them as flight details can sometimes change from those published in the brochure, on the website or detailed on your confirmation invoice.

SKI & SUN

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