We are currently experiencing high call and email volumes in relation to the Government Travel Update made on 7th May. If you are calling in relation to your confirmed May Half Term booking our team will be making contact with you as quickly as possible. If you are due to depart prior to 23rd June we will be in touch in due course. Thank you for your patience.
For the purposes of the Data Protection Act 1998, we Mark Warner are a data controller. In order to process your booking, we need to collect certain personal details from you. These details will include, where applicable, the names and addresses of party members, credit/ debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements and any dietary restrictions which may disclose your religious beliefs. If we need any other personal details, we will tell you before we obtain them from you.
We need to pass on your personal details to the companies and organisations who need to know them so that your holiday can be provided (for example your airline, hotel, other supplier, credit/debit card company or bank). Such companies and organisations may be outside the European Union, Norway, Iceland or Liechtenstein if your holiday is to take place or to involves suppliers outside these countries. We would also like to store and use your personal details for future marketing purposes (for example, sending you a brochure or details of a promotion). All details you give us in connection with your booking (including those relating to any disability or medical condition or your religious beliefs ) will be kept but we will use only names and contact details for marketing purposes. If you do not want us to do any or all of these things, please let us know as soon as possible. We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing.
Except where expressly permitted by the Data Protection Act, we will only deal with the personal details you give us as set out above unless you agree otherwise. We have appropriate security measures in place to protect this information.
You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. We will charge a fee to respond to such a request. We promise to respond to your request within 40 days of receiving your written request and fee. In certain limited circumstances we are entitled to refuse your request. If you believe that any of your personal details which we are processing are inaccurate or incorrect please contact us immediately.
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Legally privileged/Confidential Information or information otherwise protected from disclosure may be contained in Mark Warner emails. Any emails sent from a Mark Warner email address are intended solely for the person or entity to which it is addressed. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, the information in emails by persons or entities other than the intended recipients is strictly prohibited and may be unlawful. If you are not the addressee(s) legally indicated in messages (or responsible for delivery of the message to such person), you may not copy or deliver messages to anyone. In such case, you should destroy this message, and notify us immediately. Opinions, conclusions and other information expressed in this message are not given or endorsed by Mark Warner unless otherwise indicated by an authorised representative independent of this message. Please note that, though we scan all messages for known viruses, neither Mark Warner nor the sender of this message accept any responsibility for viruses and it is your responsibility to scan attachments (if any).