Children’s equipment

At all our chalet hotels offering childcare, we supply travel cots and cot bedding, steam sterilisers, nappy changing facilities, baby baths and potties. Nappies, processed baby foods and powdered milk can all be bought locally, but if your child is used to a particular brand, it’s best to bring your own supplies. Please also bring a small rucksack (labelled with your child’s name) for your child’s belongings during the day.

What we provide

• Travel cots for under 2 years
• Highchairs
• Potties
• Baby baths
• Bed sides
• Bottle sterilising facilities
• Full-fat milk (UHT)
• Jars of purées

Children's prices

In the winter, children under 16 years old (on return date of travel) pay child prices. 

Children with special needs

If your child has special needs we’ll do our best to accommodate them. We simply ask you to call us before booking your holiday to discuss what arrangements we might need to make and to ensure that we are able to help you on your chosen departure date.

Children’s mealtimes

Our chefs and childcare managers work closely together to ensure that the meals we produce are nutritious and tasty and appealing to children. If your child has any special dietary requirements or allergies, please inform us when booking your holiday.

Breakfast: Children to be supervised by parents.

Lunch: Children booked into children’s clubs and lunching at the chalet hotel are supervised by the childcare team.

High tea: Supervised by parents, a high tea is served at 5pm to the younger children (not available on dine-out evening).

At all mealtimes we ask that you supervise your children. Those booked into our children’s clubs will have lunch supervised by a member of the childcare team. Children who have high tea are not expected to attend dinner later, as this is essentially a grown-up occasion.

Children’s skis and boots

We offer a ‘kids pack’ of standard skis, boots and helmet for children aged from 3-12 years. Should you require a more advanced level of equipment it is advisable that you contact the ski hire shop directly.

Children’s beds

Children aged two and over will have a bed. If you need a bed ‘side’ to prevent them falling out, please request this via our After Sales department on 0333 305 7121.

Illness

You child must be completely well to be able to attend the childcare clubs. If your child is, or appears to be, in any way unwell on arrival or becomes ill during our care, we will ask you to take over your child’s care to reduce the risk of spreading infection.  After a child has been excluded from our childcare facility, re-admission will be at the sole discretion of the Childcare Manager whose decision is final.

Private nannies

Unfortunately we can not allow informal supervision in our children’s clubs by nannies not employed by Mark Warner for reasons of accountability and legal responsibility.