Children’s equipment

At all our chalet hotels offering childcare, we supply travel cots and cot bedding, steam sterilisers, nappy changing facilities, baby baths and potties. Nappies, processed baby foods and powdered milk can all be bought locally, but if your child is used to a particular brand, it’s best to bring your own supplies. Please also bring a small rucksack (labelled with your child’s name) for your child’s belongings during the day.

What we provide

• Travel cots for under 2 years
• Highchairs
• Potties
• Baby baths
• Bed sides
• Bottle sterilising facilities
• Full-fat milk (UHT)
• Jars of purées

Children’s mealtimes

Our chefs and childcare managers work closely together to ensure that the meals we produce are nutritious and tasty, and appealing to children. If your child has any special dietary requirements (we provide vegetarian options amongst our choices) or allergies, please inform the childcare manager on arrival or when booking your holiday.

Breakfast: Children to be supervised by parents.

Lunch: Children booked into children’s clubs and lunching at the chalet hotel are supervised by the childcare team.

High tea: Supervised by parents, a high tea is served at 5pm to the younger children.

Early dinner: During school holidays, an early dinner is served at 7pm.

At all mealtimes we ask that you supervise your children. Those booked into our children’s clubs will have lunch supervised by a member of the childcare team. Children who have early dinner or high tea are not expected to attend dinner later, as this is essentially a grown-up occasion.

Children’s skis and boots

We offer a ‘kids pack’ of standard skis, boots and helmet for children aged from 3-12 years (up to 14 years in St Anton). Should you require a more advanced level of equipment it is advisable that you contact the ski hire shop directly.

Children’s beds

Children aged two and over will have a bed. If you need a bed ‘side’ to prevent them falling out, please request this via our After Sales department on 0333 305 7121.

Illness

Should your child become ill, we will ask you to take over your child’s care to reduce the risk of spreading infection. Once an exclusion period has been applied, re-admission will be at the discretion of the Childcare Manager.

Private nannies

Unfortunately we can not allow informal supervision in our children’s clubs by nannies not employed by Mark Warner for reasons of accountability and legal responsibility.

Children with special needs

If your child has special needs we’ll do our best to accommodate them. We simply ask you to call us before booking your holiday to discuss what arrangements we might need to make and to ensure that we are able to help you on your chosen departure date.