Although we welcome people with disabilities, some of our hotels are more suited than others. So we can guide you into making the right holiday choice please call our sales team for further information on 0333 305 9795 or email email@example.com
We ask that you please advise of any dietary requirements at the time of booking so that we can make the resort team aware before your arrival. The hotels can cater for most dietary needs but some will have to be double checked with the hotel. We highly recommend talking to one of our Travel Experts if in doubt.
For the comfort of all our guests and staff, smoking is allowed only in designated smoking areas, this includes e-cigarettes and similar. Your co-operation with this policy is very much appreciated.
Facilities vary by property
Local tourist taxes are not included in the price and are payable by you when you check out of your holiday accommodation. These taxes vary by destination.
The resort tax is €2.50 pp per night payable at the end of the holiday in resort.
All of our ski holidays run Sunday to Sunday.
At all of our ski properties you will be catered for on a chalet board basis. This means you will get breakfast and afternoon tea everyday of your holiday and a three-course meal with wine 6 evenings of your holiday. On one of the nights, you will have the chance to eat out of the hotel at a local restaurant. This is at an additional cost.
To access the lifts on the mountain, you need a lift pass. If you are a complete beginner, some of the beginner lifts are free to use, but all other lifts require a lift pass. You can pre-book these for your holiday and our resort team will have them waiting at the hotel the day you arrive. We also recommend pre-booking your skis and boots. Once in resort, you can head to the ski hire shop to pick your equipment up.
Follow these links to find out the cost at each resort:
If you have never skied or snowboarded before, lessons are a great way to build up confidence and learn how to get around the mountain. We also sell ski/snowboard school for all abilities; all the way to competition level.
Follow these links to find out the cost at each resort:
The following things are needed to make the most out of your ski holiday:
Greece's average temperature in July/August is 31C
Sardinia's average temperature in July/August 30C
Turkey's average temperature in July/August 29C
We offer Club Mark Warner weeks, which give adult guests the chance to meet other fellow holiday-makers and participate in local excursions, group night outs and activities together.
The board basis that is included with your holiday is resort dependant. Please see below for further details:
Local tourist taxes are not included in the price of summer holidays to Greece and are payable by you when you check out of our holiday accommodation. These are applicable to all bookings made from August 2021 for summer 2022 onwards and may vary by resort.
The resort tax is £4pp for our summer resorts.
If booking 12 or more weeks outside of your holiday, you will pay a deposit of £175pp. Once inside 12 weeks, the full amount will need to be paid. 'How to pay' details >>
All amendments to bookings can either be requested by telephone to the After Sales Department on 0333 305 9795 or by email, to firstname.lastname@example.org (if you have booked direct with us). We will endeavour to assist if we can.
Once we have issued the confirmation invoice, there will be a charge of £35 per person per occasion a change is made (if the change can be made) except as set out below.
Changes made within 12 weeks of departure will be treated as a cancellation of the original arrangements by you and cancellation charges will apply. However, if the change is to increase the number of persons booked, no amendment fee or cancellation charges will be payable.
Similarly, no amendment fee or cancellation charges will apply for a name change where the holiday arrangements otherwise remain exactly as originally booked unless flight tickets have been issued. In this case, an amendment fee of £35 per name change will be payable if on charter flights. For scheduled flights, the airline may treat any change (including a name change) made after tickets have been issued as a cancellation of the original booking and impose 100% cancellation charges. Accordingly, you may have to pay the full cost of the flight(s) in question as well as the amendment fee of £35 per person affected.
Cancellation shall take effect only when written notification from the first named person on the booking is received by us or your travel agent. In all cases of cancellation, the deposit and any amendment charges will be forfeited.
Read here to see cancellation terms and conditions >>
We offer accommodation only holidays for travellers making their own way to resort. We offer a discount depending on date and destination. The discount is only applicable to holidays sold at full brochure price and the maximum ever discounted (applicable to date and destination) is £100 per person. Please call our sales team on 0333 305 9795 for further information.
A childshare price is the cost of the child when going over the occupancy of a room. This child would usually be on an extra bed, so we offer a discount from the child price to the child share price.
In the summer, children under 12 years old (on return date of travel) pay child prices.
In the winter, children under 16 years old (on return date of travel) pay child prices.
Prices are based on at least two people sharing a room. If fewer than the standard occupancy share the room, an under occupancy fee will apply. This is because the cost of providing the room is the same regardless of how many people occupy that room - eg if a solo traveller occupies a room with more than one bed. These under occupancy supplements may vary depending on date of travel.
During some dates, such as Club Mark Warner Weeks, we offer twin or double rooms for solo travellers without having to pay an under occupancy fee - this is known as 'free sole occupancy'.
Single rooms are available at some of our hotels, whereby the standard occupancy is one person. An under occupancy does not apply to single rooms.
We offer accommodation only holidays for travellers making their own way to resort. We offer a discount depending on date and destination. The discount is only applicable to holidays sold at full brochure price. Please call our sales team on 0333 305 9795 for further information.
Childcare must be pre-booked.
What time does the summer childcare run?
Afternoons: 14:30-17:30 In summer we have children's club from 4 months to 17 years, over 2 years is free and 4 months - 2 years is chargeable.
What time does the inter childcare run?
For Babies , Toddlers and Minis we are open 6 days a week from 9am to 5:30pm, Monday to Saturday.
Kidz Club is open 5 days a week from 9am to 6pm Monday to Friday
What age do you take babies from?
We take babies from 4 months and older.
Do you cater for children with special needs?
If your child has special needs we'll do our best to accommodate them.
We simply ask you to call us before booking to discuss what arrangements we might need to make to ensure that we are able to help you on your chosen departure date.
Do you provide prams?
Prams are only for the use of Mark Warner Nannies but you can bring your own. Parents can take them up to the gate and then they are placed in the hold of the aircraft (at no extra cost).
Will my children be in the same kids club?
Depending on their age, they may be in different clubs. This is because we operate a strict ratio of children to nannies which varies between clubs, plus most organised activities are aimed at specific age groups.
Our summer resorts all have kitchen facilities. The kitchen facilities are available from 8:30-11pm, but there is a night watch in case access is needed outside of these hours.
Are the nannies English-speaking?
Yes they are, and the majority of our nannies have an NNEB, DCE, NVQ or equivalent qualification, or at least 2 years relevant childcare experience.
Can I pre book babysitting?
No, babysitting can only be arranged with the childcare manager in resort; it is available at an additional cost and is subject to availability of the childcare staff at the time.
Children 2 years of age and over will automatically be allocated a bed. If you wish to have a bed side barrier for your child's bed please contact our After Sales Department or tell our sales team when making a booking.
Can children eat with us in the evening?
Yes. Your children are welcome to eat with you in the evening. Please note that this will be an adult orientated menu. Alternatively your children can eat children's dinner served at 5 o'clock with a children's menu.
What childcare clubs are available in the winter?
Baby Club, 4mths - 11mths.
Toddler Club, 1yr - 2yrs.
Mini Club, 3yrs - 5yrs.
Kidz Club, 6yrs - 12 yrs. They are all pre-bookable in the UK.
Can we use Evening Listening if the children are not booked into day time childcare?
The evening listening service is only available for those who have booked daytime childcare.
In the summer the evening listening service is available for children aged 5 years and under, for those aged 6-9 years olds there is a supervised movie club. Children need to be booked into daytime childcare clubs to use both of these services
In the winter this service is for children 12 years and under who are booked into the daytime childcare and is included in the cost
What activities do the children do in the summer?
4 months - 11 months. Activities include soft play, bubble play and seaside strolls.
Toddler 1 and 2 Clubs: 1 year - 2 years. Activities include; bikes and trikes, pool time, songs and stories, sandcastle making, splatter painting
Mini Club: 3 - 5 years. Activities include; wave jumping, puppet show, songs and stories, mini club sailing, painting.
Junior Club: 6 - 9 years. Activities include; windsurfing, sailing, table tennis, circus tricks, tennis, Volleyball, rip tag, pool games.
Kidz Club: 10 - 13 years. Activities include; rounders, windsurfing, sailing, kayaking, kite flying, & sea frisbee.
Indy Club: 14 - 17 years. Activities include; windsurfing, sailing, beach cricket, volleyball, SUP boarding, kayaking, & rounders
What do I need to bring for the children on a summer holiday?
Please Note: At most of our resorts there is a resort shop which will stock items such as wet wipes, aqua nappies, sun hats and sun cream. However, it is advisable to bring a supply with you in case of stock of an item has sold out.
What do I need to bring for the children on a ski holiday?
If I don't book childcare, can my child still have lunch in the ski chalet hotels?
Please note that children's lunch is just served only for those booked into our childcare.
Children's mealtimes for ski holidays
Breakfast; Children are to be supervised by parents.
Lunch; Children booked into our clubs and having lunch at the Chalet Hotel are supervised by the childcare team.
High Tea; At 5pm a supervised high tea is served to the younger children, this is supervised by the parents (not available on the dine-out evening).
If your child has special dietary requirements, you will be asked to complete a form which will ask you about any requirements.
What time is the Ski Evening Childcare?
Our supervised evening childcare service is open from 7:30 - 10.30pm daily (closed on transfer day and the dine-out evening). The evening listening service is only available for those who have booked daytime childcare and is included in the cost.
Babysitting is available at an extra charge but subject to availability.
We have reserved ski school places with Evolution 2. Ski school is pre-bookable in the UK. If you would like private lessons they can be booked in resort.
Ski School, drop off and collection
Children booked into our Mini and Kidz clubs will be taken to/from morning ski school lessons, if you have booked into Evolution 2 through us. During peak season this will be extended to include full day lessons.
We can only take children to/from the Mark Warner recommended ski school.
For our Summer and Winter flights please visit our flights page: www.markwarner.co.uk/flight-times
Please call our Sales Team on 0333 305 9795 if you would like more information.
Please note as our travel arrangements are made months in advance, the flight details shown are subject to change.
One piece of hand luggage up to 23kg, not exceeding 56cm x 45cm x 25cm. You must be able to put it into the overhead locker without assistance.
Plus one laptop-sized bag, handbag or briefcase.
One bag up to 10kg - not exceeding 56cm x 45cm x 25cm.
One bag up to 5kg - not exceeding 55cm x 40cm x 20cm.
One bag up to 10kg - not exceeding 56 x 45 x 25cm
One bag up to 10kg - not exceeding 56 x 45 x 20cm
23kg up to 2 pieces
20kg (1 piece)
22kg (1 piece)
23kg (1 piece)
23kg (1 piece)
22kg (1 piece)
20kg (1 piece)
20kg (1 piece)
As we have a charter service with British Airways, Air-miles cannot be collected on our flights.
As we operate a charter service with British Airways customers can't check in online. Please proceed to check in where you will be issued with your boarding pass.
You will be emailed your Easyjet booking references within 28 days of departure. Please visit Easyjet to complete the check-in process before you travel. During this process you also have the opportunity to select seats and add additional baggage.
Customers can check in a month in advance at www.jet2.com/markwarner
As we operate a charter service with Enter Air customers can't check in online. Please proceed to check in where you will be issued with your boarding pass.
As we operate a charter service with Norwegian Air customers can't check in online. Please proceed to check in where you will be issued with your boarding pass.
Please visit Easyjet to select seats and add additional baggage.
Seats are pre-bookable at www.jet2.com/markwarner from £8 per person each way.
Seat are pre-bookable direct with Mark Warner
Seats are pre-bookable at https://bookings.skytrail.com/Account/Login
£30 per exit row/bulk head seat each way. Exit Row Seat (must be over 16 & able-bodied)
£6 per standard seat each way
How long are the transfers to the resorts in the summer?
Lemnos Beach: 30 minutes by coach
Perdepera: 1 hour 45 minutes – 2 hours by coach
Phokaia: 1 hour 30 mins by coach
Paleros: 25 minutes by coach
Kamari: 50 minutes by coach
Grenoble to Tignes is approx. 3hrs
As a general rule the following must be adhered to:
Liquids, gels and pastes must be 100ml/100g or under and must be in a sealable clear plastic bag no larger than 20cm x 20cm.
If you are travelling with an infant you may exceed this amount by bringing enough baby food/milk for the duration of your flight.
You will be asked to taste a sample of a selection of your items in the presence of security staff so please bear this in mind if you are bringing cartons of milk or similar items. Liquid medicines in excess of 100mls are accepted for travel providing a prescription or letter from a general practitioner is carried as confirmation.
Sharps Any scissors or knives that are greater than 6cm are prohibited and will not be able to pass through security. All other sharps such as razor blades, box cutters, scissors axes, hatchets, cleavers, ice axes, ice picks, swords, sabres and sharp or pointed martial arts equipment are strictly forbidden.
Please note that the above information is applicable to UK airports and our overseas stations may differ depending on location and local regulations.
Direct with Mark Warner, either on the website when making your booking or through the call centre.
£70 per person return with JET2 or British Airways, however if it is booked on the day at the airport the cost increases. It is subject to availability.
Easyjet flights to Friedrichshafen are booked directly through Easyjet at a cost of £74 return. It is subject to availability.
Infants are allowed 1 piece of hand baggage up to 5kg. Buggies will go into the hold, but passengers can use these until they get to the aircraft door.
No hold luggage allowance for infants, one hand luggage bag up to 10kg & car seats and buggy's not exceeding 10kg.
No luggage allowance for infants, one hand luggage bag up to 10kg & car seats and buggy's not exceeding 10kg.
No hold luggage allowance for infants. 1 bag- 5kg Hand Luggage 55x 40x 20cm plus car seats and buggy.
Gatwick - Your Service Centre - 01293 555 700
Heathrow - Runway VIP - 07889 803 033
British Airways has a buy on board service.
Jet2 has a buy on board service. It is also pre-bookable online at www.jet2.com/markwarner.
Easyjet has a buy on board service.
Enter Air has a buy on board service.
Norwegian Air has a buy on board service.
We issue e-tickets. These will be sent between 7-14 days prior to departure.
As an increasing number of aircraft are missing their departure slots due to late reporting passengers, we would ask you to arrive at the check-in desk with plenty of time and no less than two hours prior to the scheduled departure time.
Book direct with the airport - visit the Gatwick website.
British Airways - £35 each way per Ski carriage. Charges will occur at check in if this is not pre-booked and will cost from £40 each way per additional bag. Bike carriage can be organised at £25 each way.
Jet 2 - Golf Clubs and water skis can be pre-booked online at www.jet2.com/markwarner at a cost of £25 per item per one way flight. £20 each way per Ski carriage
The following items are permitted for travel at an additional cost; this is dependent on your airline. Non motorised bicycles - must be packed in stiff cardboard or protective case with pedals removed and handlebars in line with frame. Tyres must be partially deflated.
Diving equipment· Golf clubs - will only be accepted if appropriately packed to safeguard against damage. Surf boards not exceeding 190cm x 75cm x 65cm· Water skis not exceeding 190cm x 75cm x 65cm· Body boards/Surf boards not exceeding 190cm x 75cm x 65cm
Windsurfing boards not exceeding 182cm x 91cm· Canoes and Kayaks· Kite surf boards· Hang gliders Please note British Airways flights cannot accept Hang gliders, windsurfing boards or sails, Kayaks or canoes for carriage.