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Accommodation
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Watersports
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Overall Experience
Would you Recommend
This is the review I was trying to put on Tripadvisor but at the moment they aren't allowing it, hopefully they will soon!
I, similar to others I met last week, had booked and then read reviews on here. I was definitely concerned when I read the negative ones - even to the point of emailing Mark Warner, who promptly replied and put my mind at ease with contact names should I encounter any problems.
But honestly what are these people who complained going on about?
Yes the hotel is dated, but that's it. It was clean in every respect. The rooms were spotless every day, always plenty of clean, fresh white towels, the showers were exceptionally good and no shortage of hot water. Air conditioning worked fine and the doors had fly screens on so you could have fresh air without the bugs (what few there were) at any time.
I was only on half board but would definitely go for full board next times as the food was amazing. There was a massive selection to choose from and a great variety. The night where there was fresh lobster tail and whole sea bream was superb.
The staff were fantastic and always helpful and friendly.
The water staff went above and beyond. I went to learn to sail and my instructor Alex was brilliant. The section managers were always on hand to make sure all staff were looking after anyone that wanted to learn, try, play and all the equipment was excellent.
I honestly can not think of a negative to this place - possibly if you are going to search for one the flights were not the best as far as on board service goes but that was a very very small part of the whole trip that was not 100%.
Mark Warner has developed a great holiday spot for singles, couples and families and George and Stephen in charge at the resort are doing a first class job. I hope MW gets the lease again because it would be a crying shame if this resort was closed. I will absolutely be going back, I only wish I could have stayed.
Everyone got a feedback form in their room at the end of the week and if you bothered to read the MW notices in the lobby you would have seen that they welcomed feedback. They also said don't wait until you get home to complain but see someone there so they could fix whatever was wrong! You can't ask for fairer than that.
Thanks to everyone for making it one of the best holidays I have had.
Review by Jo Adams
who travelled to San Agostino Beach Resort on June 2012
Accommodation
Food
Watersports
Tennis
Staff
Overall Experience
Would you Recommend
Brilliant, went with low expectations and was amazed. Hotel was a little dated, but the rooms did what they needed to do. We had family room, separate room for kids (7 & 6), with bath/shower room. Food buffet style was good, kids could eat to their hearts content, with healthy options, if you could get the kids to eat them. Staff where exceptional, friendly, helpful and just could not do enough to please, always with a smile and never saw them treat anyone rudely. Would highly recommend and would happily go back for another two weeks, but understand Mark Warner may be closing it after this summer, don't know why, seems they believe Family's want 5 star hotels, most family's I spoke to there disagree and though San Agostino hit the right spot in terms of price and service. Come on Mark Warner change your mind, we have already told a number of friends about the place and they are looking to book up.
Review by Peter L
who travelled to San Agostino Beach Resort on 16th June 2012
Accommodation
Food
Watersports
Tennis
Staff
Overall Experience
Would you Recommend
Booked the week at San Agostino at short notice and it couldn't have been bettered. Our room in a bungalow had a view of the sea thro pine trees, totally peaceful. Rooms much better then usual for Greece. Spacious, good quiet aircon, good bathroom, loads of storage space. All Rooms seem to have three comfy single beds so can be used in a variety of configurations. Good, quality linen, generous changes. Only the hard pillows not quite to my satisfaction. Fab food at every meal, loads of choices, all good quality. The chefs deserve commendations! House wine very drinkable and well chilled, daily cocktail special happy hour. Rooms had fridges so the balconies were nice for a tipple too. The child care and child facilities were super, so children and unaccompanied adults didn't impact on each other. The site is completely flat so great for pushchairs, being spread out it keeps things relaxed and quiet. Great watersports availability, lots of equipment, tuition available and lots of free access too. Beach is so long it's really peaceful if you can bear to miss the activities. Elise will keep you fit and flexible with all sorts of land based exercise...she's brilliant even in 40C temps. Only a very short airport transfer so the holiday gets off to a great start once you've survived the early and cramped flight. Just grin and bear it, it's worth it! Wish I was still there! Keep up the good work team, hope this resort continues next year.
Review by Lynette Ranson
who travelled to San Agostino Beach Resort on 09/06/2012
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